Frequently Asked Questions

    Please read our FAQ. You may find the answer here.

    What are the shipping costs?

    The shipping cost will vary from country to country. Most often it will be around $0-$40 depending on the volume and weight of your order.

    How long will delivery take?

    Orders are processed every Monday to Saturday. Delivery time will vary from country to country, but it will be approximately 4-8 days.

    Which payment methods are accepted?

    We accept PayPal or VISA. If you don’t have PayPal, you can use their normal VISA option. No need to create an account.

    How secure is shopping at this store? Is my data protected?

    Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

    What exactly happens after ordering?

    Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order.
    We aim to process and dispatch all orders the same day (Mon-Sat). Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice and tracking number.